Help & Guidance
Frequently Asked Questions
Everything you need to know about discovering specialists, reserving consultation slots, and visiting Jodha Care Clinic.
1. Finding Doctors & Departments
You can navigate to our Find Doctors page and search by the physician's name, medical qualification, or specialization. You can also filter by clinical department (such as Cardiology, Orthopedics, or Pediatrics) to view all doctors practicing in that discipline.
Yes. Every doctor practicing on the Jodha Care platform has verified medical registration credentials, validated degrees, and is formally approved by the clinic administration before their schedule is made publicly available.
2. Appointments & Dynamic Slots
Our slot availability engine checks the doctor's weekly timetable, active leave dates, and existing bookings in real time. Available morning and evening slots are displayed clearly so you can choose a time that fits your day.
When you select an available slot, our system places a temporary 10-minute hold on that slot for you. This prevents other patients from booking the exact same time while you review your details and confirm your appointment.
3. New vs. Regular Follow-up Consultations
A New Patient consultation provides a full-length initial evaluation (typically 30 minutes). A Regular Follow-up consultation (typically 15 minutes) is reserved for patients who have had a prior consultation with that specific doctor within the preceding 7 days.
No. Clinical follow-up relationships are strictly practitioner-specific. A consultation with Dr. A does not authorize a regular follow-up with Dr. B. New consultations with another doctor must be booked as a New Patient evaluation.
4. Accounts & Appointment Management
No. All clinical departments, doctor credentials, and live availability calendars are publicly accessible. You only need to sign in or register when you are ready to reserve and confirm your appointment.
Once signed in to your patient account, click My Appointments in the top navigation bar. You will see a complete listing of upcoming, pending payment, and completed consultations.
Still Have Questions?
Our clinic reception desk is available during OPD hours to assist you.