Privacy Policy
How Jodha Care Clinic safeguards your personal details, appointment records, and medical consultations.
Contents
1. Introduction
Jodha Care Clinic is committed to protecting patient confidentiality and personal privacy. This Privacy Policy details how personal information, contact records, and clinical appointment data are handled when utilizing our outpatient booking platform.
2. Information We Collect
We collect information necessary to facilitate outpatient consultations, including:
- Personal Identity: Full name, telephone number, and email address.
- Demographics: Age, date of birth, and gender as required for clinical records.
- System Data: Technical logs, device IP address, and browser session tokens used solely for security verification.
3. How We Use Information
Collected data is used to schedule doctor consultations, verify appointment availability, communicate schedule updates via SMS or email, and maintain clinical operational integrity. We never sell personal data to advertisers.
4. Account Information
Patient accounts are authenticated using secure encrypted credentials. You are responsible for safeguarding your login details and notifying clinic administration of any unauthorized account access.
5. Appointment Information
Appointment records—including practitioner selected, date, time slot, patient classification, and attendance status—are accessible exclusively by the attending doctor, clinic staff, and the patient through the secure patient portal.
6. Payment Information
Consultation fees are published transparently. In-clinic payments are settled directly at reception. Where digital payments are integrated, transaction data is processed via PCI-DSS compliant payment gateways with no storage of card numbers on clinic servers.
7. Data Security
We employ industry-standard encryption, strict role-based access controls (RBAC), and continuous monitoring to guard your personal and health information against unauthorized disclosure or loss.
8. Data Retention
Clinical consultation records and audit logs are retained in accordance with applicable healthcare regulatory requirements and standard clinic operational policies.
9. Cookies & Sessions
Our platform utilizes essential HTTP session cookies to maintain secure authentication and temporary CSRF protection. Non-essential tracking cookies are not used.
10. Third-Party Services
We engage only verified technical infrastructure providers (such as SMS and transactional email delivery networks) operating under strict data processing agreements.
11. User Rights
Patients hold the right to review their profile details, request corrections to personal data, and export their consultation history upon identity verification with clinic administration.
12. Contact Information
For inquiries concerning personal data, patient privacy, or this policy, please contact our administration at carejodha@gmail.com.